Mercier Consultancy MD is thrilled to announce exciting career opportunities for French-speaking individuals looking to work in Greece. This position not only offers a vibrant work environment but also includes a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a culturally rich experience while providing excellent service to our French-speaking clients.

Key Responsibilities

• Provide exceptional customer service in French across various communication channels, including phone, email, and chat.
• Address client inquiries and support requests with professionalism and accuracy.
• Record customer interactions and maintain detailed documentation in our CRM system.
• Troubleshoot issues and resolve customer complaints efficiently to ensure satisfaction.
• Collaborate with internal teams to enhance processes and improve the overall customer experience.
• Stay informed about company products and services to provide clients with relevant information.

• Fluency in French (both written and spoken) is essential; proficiency in English is a bonus.
• Previous experience in customer service or a related field is highly desirable.
• Strong communication and interpersonal skills with an emphasis on customer satisfaction.
• Ability to work effectively under pressure while managing multiple tasks.
• Knowledge of CRM systems and customer support tools is an advantage.
• A positive attitude with a willingness to learn and grow professionally.
• Willingness to relocate to Greece and adapt to a new living environment.

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

2 Extra Salaries Per Year

And Much More...

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